{"id":1351,"date":"2025-09-23T12:44:19","date_gmt":"2025-09-23T10:44:19","guid":{"rendered":"https:\/\/agentaya.com\/?post_type=ai_tool&#038;p=1351"},"modified":"2025-12-21T11:00:14","modified_gmt":"2025-12-21T09:00:14","slug":"tidio-lyro-ai","status":"publish","type":"ai_tool","link":"https:\/\/agentaya.com\/es\/ai-review\/tidio-lyro-ai\/","title":{"rendered":"Rese\u00f1a de Tidio Lyro AI"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2, .wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2[data-kb-block=\"kb-adv-heading1351_145761-b2\"]{font-size:var(--global-kb-font-size-xl, 3rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2[data-kb-block=\"kb-adv-heading1351_145761-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_145761-b2[data-kb-block=\"kb-adv-heading1351_145761-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading1351_145761-b2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_145761-b2\"><strong>Tidio Lyro AI: agente conversacional sin c\u00f3digo para pymes<\/strong><\/h1>\n\n\n\n\n\n<p>Lyro AI es el agente conversacional de Tidio, una compa\u00f1\u00eda B2B estadounidense especializada en <a href=\"https:\/\/agentaya.com\/es\/agentes-de-ia\/\" data-type=\"page\" data-id=\"551\">automatizaci\u00f3n y atenci\u00f3n al cliente<\/a>. Se integra en la plataforma principal de Tidio y permite a las empresas ofrecer soporte automatizado mediante inteligencia artificial generativa, sin necesidad de c\u00f3digo ni programaci\u00f3n.<\/p>\n\n\n\n<p>A diferencia de los chatbots tradicionales, este <a href=\"https:\/\/agentaya.com\/es\/resenas\/\" data-type=\"page\" data-id=\"109\">agente de IA<\/a> no se basa en flujos r\u00edgidos: aprende directamente del contenido que la empresa proporciona (como su sitio web, FAQs o art\u00edculos de soporte) y utiliza ese conocimiento para ofrecer respuestas naturales, fiables y siempre alineadas con la marca. Adem\u00e1s, cuenta con detecci\u00f3n autom\u00e1tica de idioma y transferencia humana instant\u00e1nea cuando una consulta supera su capacidad de respuesta.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb, .wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb[data-kb-block=\"kb-adv-heading1351_82fa30-cb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb[data-kb-block=\"kb-adv-heading1351_82fa30-cb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_82fa30-cb[data-kb-block=\"kb-adv-heading1351_82fa30-cb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_82fa30-cb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_82fa30-cb\"><span class=\"ez-toc-section\" id=\"Veredicto_AgentAya_Tidio_Lyro_AI\"><\/span><strong>Veredicto AgentAya<\/strong>: Tidio Lyro AI<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote review-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Lyro AI es un agente conversacional que combina tecnolog\u00eda generativa avanzada con un enfoque 100 % seguro y empresarial. Dise\u00f1ado para equipos peque\u00f1os y medianas empresas, destaca por su capacidad de aprendizaje inmediato, su entorno de configuraci\u00f3n sin c\u00f3digo y su integraci\u00f3n nativa con el ecosistema de Tidio (chat en vivo, automatizaciones, flujos de venta, anal\u00edtica y soporte omnicanal).<\/p>\n\n\n\n<p>Lyro es especialmente \u00fatil para compa\u00f1\u00edas que desean ofrecer atenci\u00f3n 24\/7 sin aumentar su plantilla. La IA responde consultas sobre pedidos, pol\u00edticas o disponibilidad de productos en cuesti\u00f3n de segundos, con una tasa de resoluci\u00f3n que ronda el 67 % seg\u00fan los datos de rendimiento publicados por Tidio.<\/p>\n<\/blockquote>\n\n\n\n<p>No obstante, su enfoque controlado (basado en datos internos, no en informaci\u00f3n p\u00fablica) implica que Lyro no improvisa ni genera respuestas fuera del conocimiento disponible. Esto lo hace m\u00e1s seguro y coherente, aunque menos flexible que otros sistemas abiertos.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90, .wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90[data-kb-block=\"kb-adv-heading1351_e0365c-90\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90[data-kb-block=\"kb-adv-heading1351_e0365c-90\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_e0365c-90[data-kb-block=\"kb-adv-heading1351_e0365c-90\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_e0365c-90 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_e0365c-90\"><span class=\"ez-toc-section\" id=\"Desglose_de_puntuaciones\"><\/span>Desglose de puntuaciones&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table review-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Categor\u00eda<\/td><td>Puntuaci\u00f3n<\/td><td>Descripci\u00f3n<\/td><\/tr><tr><td>Funcionalidades y caracter\u00edsticas<\/td><td>4.5 \u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>Agente IA generativa, aprendizaje autom\u00e1tico, acciones inteligentes, transferencia humana.<\/td><\/tr><tr><td>Integraciones<\/td><td>5.0 \u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>Conexi\u00f3n con Shopify, Zendesk, Salesforce, HubSpot, Messenger y m\u00e1s.<\/td><\/tr><tr><td>Idioma y soporte<\/td><td>4.0 \u2b50\u2b50\u2b50\u2b50<\/td><td>Multiling\u00fce (incluye espa\u00f1ol); soporte t\u00e9cnico principalmente en ingl\u00e9s.<\/td><\/tr><tr><td>Facilidad de uso<\/td><td>5.0 \u2b50\u2b50\u2b50\u2b50\u2b50<\/td><td>Activaci\u00f3n sin c\u00f3digo y configuraci\u00f3n guiada.<\/td><\/tr><tr><td>Relaci\u00f3n calidad\/precio<\/td><td>4.0 \u2b50\u2b50\u2b50\u2b50<\/td><td>Alta eficiencia operativa con planes escalables y prueba gratuita.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7, .wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7[data-kb-block=\"kb-adv-heading1351_0bf956-b7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7[data-kb-block=\"kb-adv-heading1351_0bf956-b7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_0bf956-b7[data-kb-block=\"kb-adv-heading1351_0bf956-b7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1351_0bf956-b7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_0bf956-b7\">Puntuaci\u00f3n general AgentAya: \u2b50\u2b50\u2b50\u2b50 4.6 \/ 5<\/h4>\n\n\n\n<p>Lyro AI representa un equilibrio sobresaliente entre automatizaci\u00f3n, seguridad y accesibilidad para peque\u00f1as y medianas empresas que buscan un agente de IA confiable y f\u00e1cil de gestionar.<\/p>\n\n\n<style>.kb-row-layout-id1351_6f4a23-fc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1351_6f4a23-fc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1351_6f4a23-fc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id1351_6f4a23-fc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1351_6f4a23-fc > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id1351_6f4a23-fc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1351_6f4a23-fc alignnone pros-cons-box wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1351_405146-2f > .kt-inside-inner-col,.kadence-column1351_405146-2f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1351_405146-2f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1351_405146-2f > .kt-inside-inner-col{flex-direction:column;}.kadence-column1351_405146-2f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1351_405146-2f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1351_405146-2f{position:relative;}@media all and (max-width: 1024px){.kadence-column1351_405146-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1351_405146-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1351_405146-2f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80, .wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80[data-kb-block=\"kb-adv-heading1351_0596d6-80\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80[data-kb-block=\"kb-adv-heading1351_0596d6-80\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_0596d6-80[data-kb-block=\"kb-adv-heading1351_0596d6-80\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1351_0596d6-80 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_0596d6-80\"><strong>Ideal para<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pymes y startups que brindan atenci\u00f3n al cliente de forma intensiva.<\/li>\n\n\n\n<li>Equipos peque\u00f1os que necesitan soporte automatizado sin conocimientos t\u00e9cnicos.<\/li>\n\n\n\n<li>E-commerce en plataformas como Shopify, WooCommerce o WordPress.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n<style>.kadence-column1351_273d9d-99 > .kt-inside-inner-col,.kadence-column1351_273d9d-99 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1351_273d9d-99 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1351_273d9d-99 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1351_273d9d-99 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1351_273d9d-99 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1351_273d9d-99{position:relative;}@media all and (max-width: 1024px){.kadence-column1351_273d9d-99 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1351_273d9d-99 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1351_273d9d-99\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97, .wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97[data-kb-block=\"kb-adv-heading1351_bbd8f9-97\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97[data-kb-block=\"kb-adv-heading1351_bbd8f9-97\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_bbd8f9-97[data-kb-block=\"kb-adv-heading1351_bbd8f9-97\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1351_bbd8f9-97 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_bbd8f9-97\"><strong>No ideal para<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Empresas que requieren personalizaci\u00f3n extrema de estilo, m\u00e9tricas o dashboards.<\/li>\n\n\n\n<li>Organizaciones que buscan IA creativa o abierta a m\u00faltiples fuentes externas.<\/li>\n\n\n\n<li>Usuarios que necesitan soporte t\u00e9cnico permanente en espa\u00f1ol (el soporte directo de Tidio se ofrece principalmente en ingl\u00e9s).<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb, .wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb[data-kb-block=\"kb-adv-heading1351_e1d8f0-bb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb[data-kb-block=\"kb-adv-heading1351_e1d8f0-bb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_e1d8f0-bb[data-kb-block=\"kb-adv-heading1351_e1d8f0-bb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_e1d8f0-bb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_e1d8f0-bb\"><span class=\"ez-toc-section\" id=\"Caracteristicas_principales\"><\/span><strong>Caracter\u00edsticas principales<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chat automatizado sin c\u00f3digo:<\/strong> Lyro aprende directamente desde las preguntas frecuentes o base de conocimiento.<\/li>\n\n\n\n<li><strong>Escalado humano:<\/strong> Puede transferir conversaciones autom\u00e1ticamente a agentes cuando detecta consultas complejas.<\/li>\n\n\n\n<li><strong>Multicanal:<\/strong> Gestiona chats de sitio web, redes sociales, correo y mensajer\u00eda desde un solo panel.<\/li>\n\n\n\n<li><strong>Panel unificado:<\/strong> Permite revisar y responder todas las conversaciones desde una bandeja centralizada.<\/li>\n\n\n\n<li><strong>Personalizaci\u00f3n visual:<\/strong> El widget de chat puede adaptarse al estilo y colores de la marca.<\/li>\n\n\n\n<li><strong>Anal\u00edtica integrada:<\/strong> Ofrece m\u00e9tricas de tiempo de respuesta, conversaciones resueltas y rendimiento del agente.<\/li>\n<\/ul>\n\n\n\n<p>Estas funciones ayudan a las pymes a reducir el tiempo de respuesta y aumentar la satisfacci\u00f3n del cliente, liberando recursos para tareas m\u00e1s estrat\u00e9gicas.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb, .wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb[data-kb-block=\"kb-adv-heading1351_c996c4-fb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb[data-kb-block=\"kb-adv-heading1351_c996c4-fb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_c996c4-fb[data-kb-block=\"kb-adv-heading1351_c996c4-fb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_c996c4-fb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_c996c4-fb\"><strong>Funciones de la IA<\/strong><\/h3>\n\n\n\n<p>Lyro AI utiliza modelos generativos optimizados por Tidio para comprender la intenci\u00f3n del usuario y ofrecer respuestas basadas exclusivamente en el contenido de la empresa. Esto significa que no improvisa ni inventa informaci\u00f3n: responde con precisi\u00f3n a partir de los datos cargados.<\/p>\n\n\n\n<p>Su inteligencia destaca por tres capacidades clave:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprensi\u00f3n sem\u00e1ntica: Detecta intenci\u00f3n y contexto de cada consulta.<\/li>\n\n\n\n<li>Aprendizaje continuo: Mejora su rendimiento con las interacciones reales.<\/li>\n\n\n\n<li>Desv\u00edo inteligente: Identifica cu\u00e1ndo una consulta debe ser manejada por un humano.<\/li>\n<\/ul>\n\n\n\n<p>Estas funciones convierten a Lyro en un asistente verdaderamente \u201cinteligente\u201d, enfocado en la utilidad m\u00e1s que en la complejidad t\u00e9cnica.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d, .wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d[data-kb-block=\"kb-adv-heading1351_ae8d94-7d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d[data-kb-block=\"kb-adv-heading1351_ae8d94-7d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_ae8d94-7d[data-kb-block=\"kb-adv-heading1351_ae8d94-7d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_ae8d94-7d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_ae8d94-7d\"><strong>Integraciones<\/strong><\/h3>\n\n\n\n<p>Lyro AI se integra de forma nativa con Shopify, WordPress\/WooCommerce, Facebook Messenger, Instagram, WhatsApp, Zendesk, HubSpot, Salesforce, entre otras plataformas. Adicionalmente, ofrece un API abierto y SDK para que los desarrolladores conecten Tidio con pr\u00e1cticamente cualquier sistema externo (CRM, bases de datos, etc.) seg\u00fan las necesidades.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40, .wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40[data-kb-block=\"kb-adv-heading1351_9e1208-40\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40[data-kb-block=\"kb-adv-heading1351_9e1208-40\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_9e1208-40[data-kb-block=\"kb-adv-heading1351_9e1208-40\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_9e1208-40 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_9e1208-40\"><strong>Seguridad y cumplimiento de datos<\/strong><\/h3>\n\n\n\n<p>Tidio mantiene la propiedad de los datos en manos del usuario. Las conversaciones procesadas por Lyro no se utilizan para entrenar modelos p\u00fablicos de IA.<\/p>\n\n\n\n<p>El sistema aplica cifrado en tr\u00e1nsito (TLS) y en reposo, y cumple con las regulaciones de privacidad europeas (GDPR). Tidio ofrece a los clientes la opci\u00f3n de habilitar el sistema de autenticaci\u00f3n multi factor (2FA) para las cuentas de los agentes, agregando una capa extra de seguridad en el inicio de sesi\u00f3n. Adem\u00e1s, la herramienta tiene un sistema de Roles y Permisos para los usuarios del panel (due\u00f1os del proyecto, administradores, agentes con acceso limitado, etc.), permitiendo restringir qui\u00e9n puede ver o hacer cada miembro del equipo.&nbsp;<\/p>\n\n\n\n<p>Por \u00faltico, cabe destacar que Lyro AI no busca respuestas en Google ni en redes, solo en la base de conocimiento interna de cada empresa, y tampoco comparte esas conversaciones con terceros para entrenar otras inteligencias artificiales. Esto lo hace m\u00e1s seguro y predecible<strong>.<\/strong><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9, .wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9[data-kb-block=\"kb-adv-heading1351_a9004c-e9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9[data-kb-block=\"kb-adv-heading1351_a9004c-e9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_a9004c-e9[data-kb-block=\"kb-adv-heading1351_a9004c-e9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_a9004c-e9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_a9004c-e9\"><strong>Idioma \u2013 Atenci\u00f3n al cliente e interfaz&nbsp;<\/strong><\/h3>\n\n\n\n<p>La interfaz de Tidio est\u00e1 localizada a varios idiomas (ingl\u00e9s, espa\u00f1ol, franc\u00e9s, alem\u00e1n, italiano y portugu\u00e9s, entre otros), lo que facilita su uso en Am\u00e9rica Latina y Espa\u00f1a sin traducciones manuales. En cuanto al soporte t\u00e9cnico de Tidio, aunque la empresa cuenta con personal multiling\u00fce y ofrece asistencia por correo e incluso chat en varios idiomas (incluido espa\u00f1ol), el idioma principal de su soporte y documentaci\u00f3n es el ingl\u00e9s. Aun as\u00ed, disponen de base de conocimiento traducida y atenci\u00f3n por email en espa\u00f1ol, haciendo m\u00e1s sencilla la incorporaci\u00f3n de equipos hispanohablantes.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12, .wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12[data-kb-block=\"kb-adv-heading1351_fa0b35-12\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12[data-kb-block=\"kb-adv-heading1351_fa0b35-12\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_fa0b35-12[data-kb-block=\"kb-adv-heading1351_fa0b35-12\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_fa0b35-12 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_fa0b35-12\"><strong>Idioma de la IA \u2013 La propia herramienta&nbsp;<\/strong><\/h3>\n\n\n\n<p>Lyro AI puede entender y responder en aproximadamente 12\u201313 idiomas de forma estable al d\u00eda de hoy, cubriendo los principales idiomas europeos (incluido el espa\u00f1ol, por supuesto) y algunos adicionales, con la capacidad de seguir incorporando idiomas de Asia u otras regiones en adelante.<\/p>\n\n\n\n<p>Lyro no tiene que traducir internamente primero al ingl\u00e9s, sino que trabaja directamente en el idioma del cliente, lo que resulta en comunicaciones m\u00e1s naturales y precisas- Por ejemplo, si un cliente escribe en espa\u00f1ol preguntando \u201c\u00bfCu\u00e1l es el estado de mi pedido?\u201d, Lyro reconocer\u00e1 que es espa\u00f1ol y buscar\u00e1 la respuesta en la base de conocimiento en espa\u00f1ol, respondiendo en espa\u00f1ol completo. Si luego otro cliente pregunta en alem\u00e1n, Lyro contestar\u00e1 en alem\u00e1n, etc<strong>., <\/strong>todo esto sin tener que configurar manualmente bots diferentes por idioma<strong>.<\/strong><\/p>\n\n\n\n<p>Cabe se\u00f1alar que Tidio permite personalizar qu\u00e9 idiomas utilizar\u00e1 Lyro. En la configuraci\u00f3n, uno puede optar por habilitar \u201ctodos los idiomas soportados\u201d o solo un subconjunto espec\u00edfico (por ejemplo: una empresa puede configurar a Lyro AI para que atienda en espa\u00f1ol e ingl\u00e9s pero no en otros idiomas).<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa, .wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa[data-kb-block=\"kb-adv-heading1351_1fba0a-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa[data-kb-block=\"kb-adv-heading1351_1fba0a-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_1fba0a-aa[data-kb-block=\"kb-adv-heading1351_1fba0a-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_1fba0a-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_1fba0a-aa\"><strong>Acceso m\u00f3vil&nbsp;<\/strong><\/h3>\n\n\n\n<p>Tidio cuenta con aplicaciones m\u00f3viles para iOS y Android, adem\u00e1s de una versi\u00f3n web completamente responsiva. Desde el m\u00f3vil se pueden gestionar chats, revisar tickets y acceder a m\u00e9tricas, aunque ciertas funciones avanzadas (como edici\u00f3n de flujos) se ejecutan mejor desde el escritorio.<\/p>\n\n\n\n<p>Estas aplicaciones m\u00f3viles cuentan con todas las funciones necesarias para mantenerte en contacto con tus clientes. Puedes gestionar todos los canales de comunicaci\u00f3n desde la palma de tu mano.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60, .wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60[data-kb-block=\"kb-adv-heading1351_967c21-60\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60[data-kb-block=\"kb-adv-heading1351_967c21-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_967c21-60[data-kb-block=\"kb-adv-heading1351_967c21-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_967c21-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_967c21-60\"><strong>Soporte, proceso de incorporaci\u00f3n (onboarding) y gesti\u00f3n de cuentas<\/strong><\/h3>\n\n\n\n<p>Lyro AI incluye materiales de onboarding con tutoriales en video y un canal de YouTube oficial. En su centro de ayuda se puede encontrar documentaci\u00f3n guiada, ebooks y art\u00edculos interactivos. Los nuevos usuarios pueden activar el agente en menos de 10 minutos gracias a un asistente de configuraci\u00f3n paso a paso.<\/p>\n\n\n\n<p>El equipo de Tidio ofrece soporte t\u00e9cnico r\u00e1pido y programas de customer success para clientes con planes superiores, lo que lo hace adecuado incluso para pymes sin experiencia previa en software de atenci\u00f3n.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9, .wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9[data-kb-block=\"kb-adv-heading1351_d93983-d9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9[data-kb-block=\"kb-adv-heading1351_d93983-d9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_d93983-d9[data-kb-block=\"kb-adv-heading1351_d93983-d9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1351_d93983-d9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_d93983-d9\"><strong>Facilidad de uso \/ UX<\/strong><\/h3>\n\n\n\n<p>El dise\u00f1o de Tidio es limpio, intuitivo y moderno. El panel principal agrupa todas las conversaciones y configuraciones en una interfaz clara.<\/p>\n\n\n\n<p>Lyro AI puede configurarse sin conocimientos de programaci\u00f3n, lo que permite obtener valor real en cuesti\u00f3n de horas. Para equipos peque\u00f1os, esta facilidad se traduce en productividad inmediata y una curva de aprendizaje pr\u00e1cticamente nula.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa, .wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa[data-kb-block=\"kb-adv-heading1351_59b41f-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa[data-kb-block=\"kb-adv-heading1351_59b41f-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_59b41f-aa[data-kb-block=\"kb-adv-heading1351_59b41f-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_59b41f-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_59b41f-aa\"><span class=\"ez-toc-section\" id=\"Precios_y_planes\"><\/span><strong>Precios y planes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Lyro AI forma parte de la suite Tidio, la cual ofrece un <a href=\"https:\/\/get.tidio.net\/aff_c?offer_id=15&amp;aff_id=5410\" rel=\"nofollow noopener\" target=\"_blank\">plan gratuito<\/a> (para iniciar con chat en vivo b\u00e1sico y una cuota de prueba del agente de IA) y varios planes de suscripci\u00f3n de pago que escalan seg\u00fan las necesidades. Todos los planes permiten usar Lyro AI, incluyendo el gratuito con 50 conversaciones IA de cortes\u00eda, y al optar por un plan de pago se obtiene una cuota mensual renovable de conversaciones seg\u00fan el nivel contratado (mayor cuota en planes superiores).\u00a0<\/p>\n\n\n\n<p>Existe una prueba gratuita de 7 d\u00edas que desbloquea todas las funciones premium sin coste, tras la cual se puede decidir qu\u00e9 plan adoptar. Los planes de pago parten de niveles asequibles para pymes y a\u00f1aden beneficios como m\u00e1s automatizaciones, reportes avanzados, personalizaci\u00f3n (por ejemplo, branding del chat) y soporte prioritario. En cualquier caso, incluso el plan b\u00e1sico incluye sus capacidades completas (IA multiling\u00fce, aprendizaje de tu contenido, transferencia a humano, etc.).&nbsp; La diferencia radica principalmente en la cantidad de conversaciones automatizadas incluidas. Esto permite que el precio-calidad sea escalable: pagas en funci\u00f3n del volumen de uso y obtienes un ahorro significativo de tiempo en soporte, dado que Lyro AI puede resolver en promedio el ~67% de las consultas repetitivas.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8, .wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8[data-kb-block=\"kb-adv-heading1351_2d8aa4-a8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8[data-kb-block=\"kb-adv-heading1351_2d8aa4-a8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_2d8aa4-a8[data-kb-block=\"kb-adv-heading1351_2d8aa4-a8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_2d8aa4-a8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_2d8aa4-a8\"><span class=\"ez-toc-section\" id=\"Caso_de_estudio\"><\/span><strong>Caso de estudio&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Una tienda en l\u00ednea latinoamericana dedicada a la venta de accesorios tecnol\u00f3gicos implement\u00f3 Lyro AI para atender preguntas sobre env\u00edos, devoluciones y m\u00e9todos de pago.<\/p>\n\n\n\n<p>En menos de un mes, logr\u00f3 automatizar m\u00e1s del 60 % de las consultas, reduciendo los tiempos de respuesta y liberando al personal de soporte. Esto se tradujo en mayor satisfacci\u00f3n del cliente y un incremento notable en la conversi\u00f3n de ventas repetidas.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Why Use Tidio? I Turn Your Website Visitors Into Customers\" width=\"720\" height=\"405\" src=\"https:\/\/www.youtube.com\/embed\/1FYOU5vd8ZU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f, .wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f[data-kb-block=\"kb-adv-heading1351_a8b451-1f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f[data-kb-block=\"kb-adv-heading1351_a8b451-1f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_a8b451-1f[data-kb-block=\"kb-adv-heading1351_a8b451-1f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_a8b451-1f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_a8b451-1f\"><span class=\"ez-toc-section\" id=\"_Herramienta_vs_Alternativas\"><\/span><strong>&nbsp;Herramienta vs Alternativas<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A continuaci\u00f3n, una comparaci\u00f3n directa entre <strong>Lyro AI<\/strong>, <strong><a href=\"https:\/\/agentaya.com\/es\/ai-review\/intercom\/\" data-type=\"ai_tool\" data-id=\"1355\">Intercom<\/a> (Fin AI)<\/strong> y <strong><a href=\"https:\/\/agentaya.com\/es\/ai-review\/zendesk\/\" data-type=\"ai_tool\" data-id=\"1358\">Zendesk<\/a> AI<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Caracter\u00edstica<\/strong><\/td><td><strong>Lyro AI (Tidio)<\/strong><\/td><td><strong>Intercom (Fin AI)<\/strong><\/td><td><strong>Zendesk AI<\/strong><\/td><\/tr><tr><td>Enfoque principal<\/td><td>Soporte automatizado sin c\u00f3digo para pymes<\/td><td>Comunicaci\u00f3n omnicanal y marketing conversacional<\/td><td>Gesti\u00f3n integral de tickets y soporte empresarial<\/td><\/tr><tr><td>Curva de aprendizaje<\/td><td>Muy baja<\/td><td>Media<\/td><td>Alta<\/td><\/tr><tr><td>Coste inicial<\/td><td>Accesible para pymes<\/td><td>Moderado a alto<\/td><td>Alto<\/td><\/tr><tr><td>Integraciones nativas<\/td><td>Shopify, WhatsApp, Messenger, Instagram<\/td><td>CRM, apps internas, Slack<\/td><td>Canales corporativos, CRM y help desk<\/td><\/tr><tr><td>Nivel de automatizaci\u00f3n<\/td><td>Hasta 67 % de consultas resueltas<\/td><td>Variable, requiere entrenamiento<\/td><td>Alta, orientada a soporte formal<\/td><\/tr><tr><td>Ideal para<\/td><td>Negocios peque\u00f1os o medianos en expansi\u00f3n<\/td><td>Startups con enfoque en engagement y ventas<\/td><td>Empresas con alta carga de soporte y flujos complejos<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>En resumen, Lyro AI ofrece una implementaci\u00f3n m\u00e1s r\u00e1pida y econ\u00f3mica, mientras que Intercom y Zendesk aportan mayor sofisticaci\u00f3n y personalizaci\u00f3n, pero con mayores costos y complejidad.<\/p>\n\n\n<style>.kb-row-layout-id1406_530b77-6f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_530b77-6f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_530b77-6f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_530b77-6f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_530b77-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_530b77-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_530b77-6f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_251e60-bd > .kt-inside-inner-col,.kadence-column1406_251e60-bd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_251e60-bd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_251e60-bd > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_251e60-bd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_251e60-bd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_251e60-bd{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_251e60-bd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_251e60-bd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_251e60-bd\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea, .wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea[data-kb-block=\"kb-adv-heading1351_f4ea67-ea\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea[data-kb-block=\"kb-adv-heading1351_f4ea67-ea\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_f4ea67-ea[data-kb-block=\"kb-adv-heading1351_f4ea67-ea\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_f4ea67-ea wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_f4ea67-ea\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span><strong>FAQs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5, .wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5[data-kb-block=\"kb-adv-heading1351_5486f6-e5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5[data-kb-block=\"kb-adv-heading1351_5486f6-e5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_5486f6-e5[data-kb-block=\"kb-adv-heading1351_5486f6-e5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_5486f6-e5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_5486f6-e5\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_puede_Lyro_AI_ayudar_a_aumentar_las_ventas\"><\/span><strong>\u00bfC\u00f3mo puede Lyro AI ayudar a aumentar las ventas?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Permite responder preguntas en tiempo real, ofrecer recomendaciones de productos y recuperar clientes potenciales mediante chats automatizados.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b, .wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b[data-kb-block=\"kb-adv-heading1351_15f72f-0b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b[data-kb-block=\"kb-adv-heading1351_15f72f-0b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_15f72f-0b[data-kb-block=\"kb-adv-heading1351_15f72f-0b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_15f72f-0b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_15f72f-0b\"><span class=\"ez-toc-section\" id=\"%C2%BFCual_es_el_retorno_de_inversion_ROI_al_usar_Lyro_AI\"><\/span><strong>\u00bfCu\u00e1l es el retorno de inversi\u00f3n (ROI) al usar Lyro AI?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>El retorno se mide en satisfacci\u00f3n del cliente, ahorro de tiempo del equipo y mayor conversi\u00f3n de ventas gracias a la automatizaci\u00f3n.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af, .wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af[data-kb-block=\"kb-adv-heading1351_8b5b0c-af\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af[data-kb-block=\"kb-adv-heading1351_8b5b0c-af\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_8b5b0c-af[data-kb-block=\"kb-adv-heading1351_8b5b0c-af\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_8b5b0c-af wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_8b5b0c-af\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_funciona_Lyro_AI\"><\/span><strong>\u00bfC\u00f3mo funciona Lyro AI?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Centraliza conversaciones de chat, correo y redes sociales. Aprende del contenido de la empresa y responde autom\u00e1ticamente o deriva a un humano seg\u00fan la complejidad.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e, .wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e[data-kb-block=\"kb-adv-heading1351_e63f0b-5e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e[data-kb-block=\"kb-adv-heading1351_e63f0b-5e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1351_e63f0b-5e[data-kb-block=\"kb-adv-heading1351_e63f0b-5e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1351_e63f0b-5e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1351_e63f0b-5e\"><span class=\"ez-toc-section\" id=\"%C2%BFPuede_adaptarse_Lyro_AI_al_estilo_de_mi_marca\"><\/span><strong>\u00bfPuede adaptarse Lyro AI al estilo de mi marca?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>S\u00ed. Puedes personalizar el widget de chat, la voz de la IA y los contenidos base para que reflejen la identidad de tu negocio.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tidio Lyro AI: agente conversacional sin c\u00f3digo para pymes Lyro AI es el agente conversacional de Tidio, una compa\u00f1\u00eda B2B estadounidense especializada en automatizaci\u00f3n y atenci\u00f3n al cliente. Se integra en la plataforma principal de Tidio y permite a las empresas ofrecer soporte automatizado mediante inteligencia artificial generativa, sin necesidad de c\u00f3digo ni programaci\u00f3n. A&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"ai_category":[49],"ai_tag":[55,56],"class_list":["post-1351","ai_tool","type-ai_tool","status-publish","hentry","ai_category-ai-agents","ai_tag-free-plan","ai_tag-paid-subscriptions"],"acf":[],"_links":{"self":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tool\/1351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tool"}],"about":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/types\/ai_tool"}],"wp:attachment":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/media?parent=1351"}],"wp:term":[{"taxonomy":"ai_category","embeddable":true,"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_category?post=1351"},{"taxonomy":"ai_tag","embeddable":true,"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tag?post=1351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}