{"id":1426,"date":"2025-10-14T14:28:25","date_gmt":"2025-10-14T12:28:25","guid":{"rendered":"https:\/\/agentaya.com\/?post_type=ai_tool&#038;p=1426"},"modified":"2026-01-26T15:04:47","modified_gmt":"2026-01-26T13:04:47","slug":"copilot-studio","status":"publish","type":"ai_tool","link":"https:\/\/agentaya.com\/es\/ai-review\/copilot-studio\/","title":{"rendered":"Rese\u00f1a de Copilot Studio"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25[data-kb-block=\"kb-adv-heading1426_6e9b66-25\"]{font-size:var(--global-kb-font-size-xl, 3rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25[data-kb-block=\"kb-adv-heading1426_6e9b66-25\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9b66-25[data-kb-block=\"kb-adv-heading1426_6e9b66-25\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading1426_6e9b66-25 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_6e9b66-25\"><strong>Microsoft Copilot Studio: la plataforma low-code para agentes de IA empresariales<\/strong><\/h1>\n\n\n\n\n\n<p>Microsoft Copilot Studio es una plataforma low-code\/no-code que permite a las empresas crear sus propios agentes de IA. Con una interfaz visual tipo <em>drag and drop<\/em> y capacidades impulsadas por Azure OpenAI Service, combina comprensi\u00f3n del lenguaje natural, l\u00f3gica condicional y conectividad con los sistemas de negocio.<\/p>\n\n\n\n<p>Forma parte del ecosistema de Microsoft 365 y Power Platform, lo que le permite integrarse con Teams, SharePoint, Dynamics 365, Outlook y Power Automate. Para pymes, esto significa poder automatizar atenci\u00f3n al cliente, soporte interno y procesos<strong> <\/strong>repetitivos sin escribir c\u00f3digo.<\/p>\n\n\n\n<p>En esta rese\u00f1a analizamos por qu\u00e9 Microsoft Copilot Studio es considerada una de las mejores herramientas de IA para construir agentes conversacionales personalizados y de calidad empresarial, qu\u00e9 ventajas ofrece frente a alternativas y qu\u00e9 deben tener en cuenta las pymes antes de adoptarla.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8, .wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8[data-kb-block=\"kb-adv-heading1426_df8e41-b8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8[data-kb-block=\"kb-adv-heading1426_df8e41-b8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_df8e41-b8[data-kb-block=\"kb-adv-heading1426_df8e41-b8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_df8e41-b8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_df8e41-b8\"><span class=\"ez-toc-section\" id=\"Veredicto_AgentAya\"><\/span><strong>Veredicto AgentAya&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Esta plataforma combina el poder de la IA generativa con la facilidad del desarrollo visual. Es ideal para organizaciones que ya utilizan Microsoft 365 y buscan automatizar tareas o crear chatbots inteligentes dentro de un entorno seguro y gobernado. En consecuencia, resulta una opci\u00f3n s\u00f3lida para pymes integradas en el ecosistema de Microsoft, gracias a su seguridad, escalabilidad y capacidad para implementar flujos multicanal.<\/p>\n\n\n\n<p>Sus principales limitaciones son una interfaz que permanece predominantemente en ingl\u00e9s y una curva de aprendizaje algo m\u00e1s pronunciada para quienes nunca han utilizado herramientas de Power Platform.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote review-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>En s\u00edntesis, es una soluci\u00f3n robusta, madura y respaldada oficialmente por Microsoft, capaz de acercar la automatizaci\u00f3n basada en IA a peque\u00f1as empresas sin exigir conocimientos t\u00e9cnicos.<\/p>\n<\/blockquote>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Desglose_de_puntuaciones\"><\/span><strong>Desglose de puntuaciones<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Categor\u00eda<\/strong><\/td><td><strong>Puntuaci\u00f3n<\/strong><\/td><td><strong>Descripci\u00f3n<\/strong><\/td><\/tr><tr><td>Funcionalidades y caracter\u00edsticas<\/td><td>\u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)<\/td><td>Plataforma <em>low-code<\/em> para crear agentes con IA generativa, RAG y flujos automatizados mediante Power Automate.<\/td><\/tr><tr><td>Integraciones<\/td><td>\u2b50\u2b50\u2b50\u2b50 (4\/5)<\/td><td>Conectividad con Microsoft 365, Dynamics 365, Azure y Power Platform; soporte para Graph y Cognitive Search.<\/td><\/tr><tr><td>Idioma y soporte<\/td><td>\u2b50\u2b50\u2b50\u2b50 (4\/5)<\/td><td>Documentaci\u00f3n en espa\u00f1ol, soporte local empresarial e interfaz principal en ingl\u00e9s.<\/td><\/tr><tr><td>Facilidad de uso<\/td><td>\u2b50\u2b50\u2b50 (3\/5)<\/td><td>Interfaz <em>drag-and-drop<\/em> y asistente de IA; curva de aprendizaje moderada para usuarios de Power Platform.<\/td><\/tr><tr><td>Relaci\u00f3n calidad\/precio<\/td><td>\u2b50\u2b50\u2b50\u2b50 (4\/5)<\/td><td>Buen valor por su escalabilidad, seguridad y modelo flexible de suscripci\u00f3n con prueba gratuita.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15, .wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15[data-kb-block=\"kb-adv-heading1426_2fd3e7-15\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15[data-kb-block=\"kb-adv-heading1426_2fd3e7-15\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_2fd3e7-15[data-kb-block=\"kb-adv-heading1426_2fd3e7-15\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1426_2fd3e7-15 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_2fd3e7-15\"><strong>Puntuaci\u00f3n general AgentAya: 4.5 \/ 5<\/strong><\/h4>\n\n\n\n<p>Soluci\u00f3n altamente recomendada para pymes que quieran adoptar IA conversacional empresarial de forma segura y sin programar.<\/p>\n\n\n<style>.kb-row-layout-id1426_51ace5-11 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1426_51ace5-11 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1426_51ace5-11 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id1426_51ace5-11 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1426_51ace5-11 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id1426_51ace5-11 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1426_51ace5-11 alignnone pros-cons-box wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1426_badb51-56 > .kt-inside-inner-col,.kadence-column1426_badb51-56 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1426_badb51-56 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1426_badb51-56 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1426_badb51-56 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1426_badb51-56 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1426_badb51-56{position:relative;}@media all and (max-width: 1024px){.kadence-column1426_badb51-56 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1426_badb51-56 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1426_badb51-56\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a, .wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a[data-kb-block=\"kb-adv-heading1426_9f50eb-9a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a[data-kb-block=\"kb-adv-heading1426_9f50eb-9a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_9f50eb-9a[data-kb-block=\"kb-adv-heading1426_9f50eb-9a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1426_9f50eb-9a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_9f50eb-9a\"><strong>Ideal para:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pymes y startups que ya usan Microsoft 365 y buscan crear chatbots o agentes internos sin programar.<\/li>\n\n\n\n<li>Equipos peque\u00f1os que necesitan automatizar atenci\u00f3n al cliente, soporte TI o consultas repetitivas.<\/li>\n\n\n\n<li>Empresas que valoran la seguridad corporativa de Microsoft y la IA generativa integrada.<\/li>\n\n\n\n<li>Organizaciones con empleados multiling\u00fces que requieren agentes capaces de operar en 27 idiomas.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n<style>.kadence-column1426_33861f-b2 > .kt-inside-inner-col,.kadence-column1426_33861f-b2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1426_33861f-b2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1426_33861f-b2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1426_33861f-b2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1426_33861f-b2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1426_33861f-b2{position:relative;}@media all and (max-width: 1024px){.kadence-column1426_33861f-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1426_33861f-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1426_33861f-b2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a, .wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a[data-kb-block=\"kb-adv-heading1426_225662-9a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a[data-kb-block=\"kb-adv-heading1426_225662-9a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_225662-9a[data-kb-block=\"kb-adv-heading1426_225662-9a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1426_225662-9a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_225662-9a\"><strong>No ideal para:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Negocios fuera del ecosistema Microsoft que prefieran herramientas totalmente independientes.<\/li>\n\n\n\n<li>Proyectos de bajo presupuesto o sin uso intensivo de automatizaci\u00f3n.<\/li>\n\n\n\n<li>Usuarios que requieran interfaz 100 % en espa\u00f1ol o sin conexi\u00f3n a la nube (Azure).<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86[data-kb-block=\"kb-adv-heading1426_6e9d71-86\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86[data-kb-block=\"kb-adv-heading1426_6e9d71-86\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_6e9d71-86[data-kb-block=\"kb-adv-heading1426_6e9d71-86\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_6e9d71-86 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_6e9d71-86\"><span class=\"ez-toc-section\" id=\"Caracteristicas_principales_de_Microsoft_Copilot\"><\/span><strong>Caracter\u00edsticas principales<\/strong> de Microsoft Copilot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Constructor visual low-code:<\/strong> crea flujos de conversaci\u00f3n mediante arrastrar y soltar bloques de preguntas, acciones y condiciones.<\/li>\n\n\n\n<li><strong>IA generativa y RAG:<\/strong> usa modelos de Azure OpenAI para generar respuestas inteligentes basadas en tus datos y conectadas a Azure Cognitive Search o Microsoft Graph.<\/li>\n\n\n\n<li><strong>Flujos automatizados (Agent Flows):<\/strong> ejecuta acciones como crear registros en Dynamics 365, enviar correos por Outlook o consultar bases de datos mediante Power Automate.<\/li>\n\n\n\n<li><strong>Despliegue multicanal:<\/strong> publica tu agente en Teams, web, aplicaciones m\u00f3viles y m\u00faltiples canales de mensajer\u00eda. Copilot Studio permite publicar agentes directamente a un n\u00famero de WhatsApp, a trav\u00e9s de conectores y canales autorizados. Tambi\u00e9n soporta Facebook Messenger, Telegram y otros canales mediante Azure Bot Service.<\/li>\n\n\n\n<li><strong>Anal\u00edtica integrada:<\/strong> mide interacciones, preguntas frecuentes y rendimiento para mejorar continuamente las respuestas.<\/li>\n\n\n\n<li><strong>Coordinaci\u00f3n de m\u00faltiples agentes:<\/strong> permite vincular agentes entre s\u00ed para dividir tareas complejas entre agentes especializados, mejorando la precisi\u00f3n y acelerando la automatizaci\u00f3n de extremo a extremo. Los agentes pueden conectarse con otros agentes dentro del mismo entorno o con fuentes externas como agentes de datos de Microsoft Fabric.<\/li>\n\n\n\n<li><strong>Int\u00e9rprete de c\u00f3digo:<\/strong> genera acciones basadas en c\u00f3digo Python a partir de instrucciones en lenguaje natural. Tambi\u00e9n permite a los usuarios subir archivos Excel, CSV y PDF para que el agente los analice y utilice en sus respuestas.<\/li>\n<\/ul>\n\n\n\n<p><br>Copilot Studio permite extender las capacidades de los agentes mediante diversos mecanismos: temas conversacionales, herramientas, fuentes de conocimiento y conexi\u00f3n con otros agentes. Las herramientas y fuentes de conocimiento que requieren acceder a otros servicios utilizan conectores, estos pueden ser preconfigurados o personalizados para conectar con sistemas empresariales y APIs espec\u00edficas de cada organizaci\u00f3n.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c, .wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c[data-kb-block=\"kb-adv-heading1426_6738cd-9c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c[data-kb-block=\"kb-adv-heading1426_6738cd-9c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_6738cd-9c[data-kb-block=\"kb-adv-heading1426_6738cd-9c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_6738cd-9c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_6738cd-9c\">Microsoft Copilot Studio se destaca por su inteligencia al emplear IA generativa y comprensi\u00f3n multiling\u00fce capaces de automatizar tareas empresariales y responder consultas en espa\u00f1ol.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3, .wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3[data-kb-block=\"kb-adv-heading1426_88d4a0-d3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3[data-kb-block=\"kb-adv-heading1426_88d4a0-d3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_88d4a0-d3[data-kb-block=\"kb-adv-heading1426_88d4a0-d3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_88d4a0-d3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_88d4a0-d3\"><strong>Funciones de IA<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa, .wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa[data-kb-block=\"kb-adv-heading1426_8ef172-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa[data-kb-block=\"kb-adv-heading1426_8ef172-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_8ef172-aa[data-kb-block=\"kb-adv-heading1426_8ef172-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_8ef172-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_8ef172-aa\">Las capacidades de IA de Copilot Studio provienen del servicio Azure OpenAI, que integra modelos GPT con entendimiento del lenguaje natural (NLU) y <em>retrieval-augmented generation<\/em> para responder con informaci\u00f3n verificada desde tus fuentes de datos.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f, .wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f[data-kb-block=\"kb-adv-heading1426_dadbd6-0f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f[data-kb-block=\"kb-adv-heading1426_dadbd6-0f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_dadbd6-0f[data-kb-block=\"kb-adv-heading1426_dadbd6-0f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_dadbd6-0f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_dadbd6-0f\">La plataforma permite seleccionar entre m\u00faltiples modelos de IA para adaptar el rendimiento del agente seg\u00fan las necesidades espec\u00edficas de cada caso de uso. La IA interpreta intenciones en m\u00faltiples idiomas y genera respuestas coherentes con el contexto empresarial. Adem\u00e1s, puede crear flujos automatizados a partir de instrucciones en lenguaje natural y extraer insights de las interacciones de los usuarios. Lo que realmente la distingue es su capacidad de razonamiento basado en documentos corporativos, gracias a la integraci\u00f3n con Microsoft Graph y Cognitive Search.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c, .wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c[data-kb-block=\"kb-adv-heading1426_05e70a-0c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c[data-kb-block=\"kb-adv-heading1426_05e70a-0c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_05e70a-0c[data-kb-block=\"kb-adv-heading1426_05e70a-0c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_05e70a-0c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_05e70a-0c\">En conjunto, estas funciones permiten a una pyme ofrecer respuestas m\u00e1s precisas y automatizar tareas sin necesidad de programar.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73, .wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73[data-kb-block=\"kb-adv-heading1426_90456a-73\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73[data-kb-block=\"kb-adv-heading1426_90456a-73\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_90456a-73[data-kb-block=\"kb-adv-heading1426_90456a-73\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_90456a-73 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_90456a-73\"><strong>Integraciones<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f, .wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f[data-kb-block=\"kb-adv-heading1426_438665-6f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f[data-kb-block=\"kb-adv-heading1426_438665-6f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_438665-6f[data-kb-block=\"kb-adv-heading1426_438665-6f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_438665-6f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_438665-6f\">Copilot Studio se integra de forma nativa con todo el entorno Microsoft 365 (Teams, Outlook, SharePoint, Excel, OneDrive y Dynamics 365). Tambi\u00e9n se conecta a Power Automate para ejecutar acciones.<\/p>\n\n\n\n<p><br>Mediante Azure Bot Service puede desplegar agentes en sitios web, redes sociales o canales como WhatsApp usando conectores autorizados.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58, .wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58[data-kb-block=\"kb-adv-heading1426_c3a6f0-58\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58[data-kb-block=\"kb-adv-heading1426_c3a6f0-58\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_c3a6f0-58[data-kb-block=\"kb-adv-heading1426_c3a6f0-58\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_c3a6f0-58 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_c3a6f0-58\">Adem\u00e1s, admite integraci\u00f3n con Microsoft Graph y Azure Cognitive Search, permitiendo que los agentes respondan con datos reales de la empresa sin comprometer la seguridad. Adem\u00e1s, los conectores permiten vincular datos anal\u00edticos de Microsoft Fabric, lo que ampl\u00eda las posibilidades de integraci\u00f3n para pymes que combinan m\u00faltiples sistemas.<\/p>\n\n\n\n<p>Copilot Studio tambi\u00e9n ofrece conectores para plataformas externas al ecosistema Microsoft, como Google Drive, Dropbox, Freshservice y Guru. Freshservice, parte de la suite Freshworks especializada en gesti\u00f3n de servicios de TI (ITSM), permite que los agentes accedan a documentaci\u00f3n t\u00e9cnica y procedimientos de soporte directamente desde la plataforma.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56, .wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56[data-kb-block=\"kb-adv-heading1426_28c062-56\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56[data-kb-block=\"kb-adv-heading1426_28c062-56\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_28c062-56[data-kb-block=\"kb-adv-heading1426_28c062-56\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_28c062-56 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_28c062-56\"><strong>Seguridad y cumplimiento de datos<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a, .wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a[data-kb-block=\"kb-adv-heading1426_cadf83-0a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a[data-kb-block=\"kb-adv-heading1426_cadf83-0a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_cadf83-0a[data-kb-block=\"kb-adv-heading1426_cadf83-0a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_cadf83-0a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_cadf83-0a\">Microsoft Copilot Studio hereda las medidas de seguridad de Azure y Microsoft 365:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Propiedad de los datos:<\/strong> el cliente conserva pleno control sobre sus datos. Microsoft no utiliza las consultas ni respuestas para entrenar modelos generales de IA.<\/li>\n\n\n\n<li><strong>Cifrado en tr\u00e1nsito y en reposo:<\/strong> toda la informaci\u00f3n viaja bajo TLS y se almacena cifrada en centros certificados de Microsoft.<\/li>\n\n\n\n<li><strong>Cumplimiento normativo:<\/strong> alineado con GDPR, ISO 27001, SOC 2 y otras certificaciones internacionales.<\/li>\n\n\n\n<li><strong>Retenci\u00f3n y auditor\u00eda:<\/strong> gesti\u00f3n mediante Microsoft Purview para definir plazos de conservaci\u00f3n y acceso a logs.<\/li>\n\n\n\n<li><strong>Autenticaci\u00f3n multifactor y roles de acceso:<\/strong> integrado con Azure Active Directory para controlar qui\u00e9n puede editar o publicar agentes.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6, .wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6[data-kb-block=\"kb-adv-heading1426_7c339a-a6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6[data-kb-block=\"kb-adv-heading1426_7c339a-a6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_7c339a-a6[data-kb-block=\"kb-adv-heading1426_7c339a-a6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_7c339a-a6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_7c339a-a6\">Estas garant\u00edas colocan a Copilot Studio entre las opciones m\u00e1s seguras para pymes que trabajan con informaci\u00f3n sensible.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9, .wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9[data-kb-block=\"kb-adv-heading1426_42745f-e9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9[data-kb-block=\"kb-adv-heading1426_42745f-e9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_42745f-e9[data-kb-block=\"kb-adv-heading1426_42745f-e9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_42745f-e9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_42745f-e9\"><strong>Idioma \u2013 Atenci\u00f3n al cliente e interfaz<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59[data-kb-block=\"kb-adv-heading1426_6a4a0a-59\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59[data-kb-block=\"kb-adv-heading1426_6a4a0a-59\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a4a0a-59[data-kb-block=\"kb-adv-heading1426_6a4a0a-59\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_6a4a0a-59 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_6a4a0a-59\">Microsoft ofrece documentaci\u00f3n en espa\u00f1ol, asistencia por tickets y soporte comercial en nuestro idioma para clientes de Microsoft 365. Los recursos oficiales incluyen tutoriales, videos y foros locales en espa\u00f1ol.<br>El soporte t\u00e9cnico directo en espa\u00f1ol est\u00e1 disponible seg\u00fan el plan y la regi\u00f3n. En Latinoam\u00e9rica y Espa\u00f1a, existen partners certificados que ofrecen implementaci\u00f3n y capacitaci\u00f3n local.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1, .wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1[data-kb-block=\"kb-adv-heading1426_932bff-d1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1[data-kb-block=\"kb-adv-heading1426_932bff-d1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_932bff-d1[data-kb-block=\"kb-adv-heading1426_932bff-d1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_932bff-d1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_932bff-d1\"><strong>Idioma de la IA \u2013 La propia herramienta&nbsp;<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b[data-kb-block=\"kb-adv-heading1426_0a7aa0-2b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b[data-kb-block=\"kb-adv-heading1426_0a7aa0-2b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a7aa0-2b[data-kb-block=\"kb-adv-heading1426_0a7aa0-2b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_0a7aa0-2b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_0a7aa0-2b\">Hasta el momento, Copilot Studio soporta 27 idiomas<strong> <\/strong>para comprensi\u00f3n y generaci\u00f3n de texto y voz, incluyendo todas las variantes del espa\u00f1ol.<br><br>La interfaz del constructor est\u00e1 principalmente en ingl\u00e9s, pero puede configurarse para responder en cualquier idioma, seg\u00fan las fuentes de datos que el usuario conecte<br>Esto permite a las pymes de habla hispana crear agentes totalmente localizados sin limitaciones t\u00e9cnicas.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0, .wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0[data-kb-block=\"kb-adv-heading1426_de9504-c0\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0[data-kb-block=\"kb-adv-heading1426_de9504-c0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_de9504-c0[data-kb-block=\"kb-adv-heading1426_de9504-c0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_de9504-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_de9504-c0\"><strong>Acceso m\u00f3vil&nbsp;<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae[data-kb-block=\"kb-adv-heading1426_6a63b8-ae\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae[data-kb-block=\"kb-adv-heading1426_6a63b8-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_6a63b8-ae[data-kb-block=\"kb-adv-heading1426_6a63b8-ae\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_6a63b8-ae wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_6a63b8-ae\">Copilot Studio funciona como aplicaci\u00f3n web responsiva y no posee cliente nativo m\u00f3vil.<br>Los agentes creados pueden interactuar con usuarios desde m\u00f3viles a trav\u00e9s de Teams, WhatsApp u otros canales de chat habilitados, con experiencia plena en pantallas peque\u00f1as. La construcci\u00f3n y administraci\u00f3n de agentes se recomienda realizarla desde el navegador de escritorio.<br><br>Copilot Studio ofrece un SDK (kit de desarrollo) que permite a las empresas embeber agentes directamente en aplicaciones nativas de Android, iOS y Windows, proporcionando experiencias conversacionales enriquecidas dentro de apps propias.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01, .wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01[data-kb-block=\"kb-adv-heading1426_4f1871-01\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01[data-kb-block=\"kb-adv-heading1426_4f1871-01\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_4f1871-01[data-kb-block=\"kb-adv-heading1426_4f1871-01\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_4f1871-01 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_4f1871-01\"><strong>Soporte, proceso de onboarding y gesti\u00f3n de cuentas<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38, .wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38[data-kb-block=\"kb-adv-heading1426_4fd72d-38\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38[data-kb-block=\"kb-adv-heading1426_4fd72d-38\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_4fd72d-38[data-kb-block=\"kb-adv-heading1426_4fd72d-38\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_4fd72d-38 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_4fd72d-38\">Microsoft ofrece recursos variados para acompa\u00f1ar a los usuarios en cada etapa: gu\u00edas interactivas, cursos en Microsoft Learn, tutoriales paso a paso en v\u00eddeo, documentaci\u00f3n oficial y soporte en foros y comunidades especializadas. El onboarding incluye asistentes guiados en la propia plataforma, plantillas predise\u00f1adas y pr\u00e1cticas recomendadas para configurar agentes desde cero, adem\u00e1s de talleres y formaciones proporcionados por partners certificados y sesiones grupales. La gesti\u00f3n de licencias, usuarios y permisos se administra desde el Centro de Administraci\u00f3n Microsoft 365 y Azure Active Directory, lo que centraliza el control y simplifica la adopci\u00f3n incluso para equipos con poca experiencia en tecnolog\u00eda.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9, .wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9[data-kb-block=\"kb-adv-heading1426_3bbcff-c9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9[data-kb-block=\"kb-adv-heading1426_3bbcff-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_3bbcff-c9[data-kb-block=\"kb-adv-heading1426_3bbcff-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_3bbcff-c9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_3bbcff-c9\">Para pymes, resulta fundamental aprovechar los recursos de formaci\u00f3n continua, la comunidad de Power Platform y los talleres pr\u00e1cticos para reducir la curva de integraci\u00f3n y sacar partido a las funcionalidades de Copilot Studio.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa, .wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa[data-kb-block=\"kb-adv-heading1426_b10b99-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa[data-kb-block=\"kb-adv-heading1426_b10b99-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_b10b99-aa[data-kb-block=\"kb-adv-heading1426_b10b99-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_b10b99-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_b10b99-aa\"><strong>Facilidad de uso \/ UX<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1, .wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1[data-kb-block=\"kb-adv-heading1426_255c63-f1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1[data-kb-block=\"kb-adv-heading1426_255c63-f1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_255c63-f1[data-kb-block=\"kb-adv-heading1426_255c63-f1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_255c63-f1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_255c63-f1\">La interfaz de Copilot Studio es visual, coherente con los dem\u00e1s productos de Microsoft y permite construir agentes mediante diagramas, bloques y opciones intuitivas sin necesidad de programar. El asistente de IA facilita la generaci\u00f3n de nuevos temas y flujos conversacionales simplemente describiendo las necesidades en lenguaje natural. Aun as\u00ed, la experiencia de usuario puede resultar compleja para pymes o usuarios sin experiencia previa en el entorno Power Platform, sobre todo al abordar automatizaciones avanzadas o integraciones con m\u00faltiples canales y fuentes de datos.<\/p>\n\n\n<style>.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1406_200b8a-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1406_200b8a-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1406_200b8a-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1406_138967-5e > .kt-inside-inner-col,.kadence-column1406_138967-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1406_138967-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1406_138967-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1406_138967-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1406_138967-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1406_138967-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1406_138967-5e\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16, .wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16[data-kb-block=\"kb-adv-heading1426_a41ce9-16\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16[data-kb-block=\"kb-adv-heading1426_a41ce9-16\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_a41ce9-16[data-kb-block=\"kb-adv-heading1426_a41ce9-16\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_a41ce9-16 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_a41ce9-16\"><span class=\"ez-toc-section\" id=\"Precios_y_planes\"><\/span><strong>Precios y planes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6, .wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6[data-kb-block=\"kb-adv-heading1426_a779b7-c6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6[data-kb-block=\"kb-adv-heading1426_a779b7-c6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_a779b7-c6[data-kb-block=\"kb-adv-heading1426_a779b7-c6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_a779b7-c6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_a779b7-c6\">Microsoft Copilot Studio ofrece diversas modalidades para empresas, como suscripciones mensuales o anuales por capacidad, as\u00ed como la opci\u00f3n de pago por uso que se adapta al volumen de interacciones necesarias en cada periodo. Las organizaciones pueden elegir el plan que mejor responda a sus necesidades, combinando licencias empresariales y flexibilidad en el consumo.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5, .wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5[data-kb-block=\"kb-adv-heading1426_aca76f-d5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5[data-kb-block=\"kb-adv-heading1426_aca76f-d5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_aca76f-d5[data-kb-block=\"kb-adv-heading1426_aca76f-d5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_aca76f-d5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_aca76f-d5\">La plataforma permite probar sus funcionalidades sin coste inicial, lo que facilita evaluar el servicio antes de realizar una compra. Adem\u00e1s, quienes disponen de Microsoft 365 Copilot pueden aprovechar la integraci\u00f3n de agentes en aplicaciones colaborativas, con ciertas funcionalidades incluidas seg\u00fan su tipo de licencia.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2, .wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2[data-kb-block=\"kb-adv-heading1426_c47348-e2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2[data-kb-block=\"kb-adv-heading1426_c47348-e2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_c47348-e2[data-kb-block=\"kb-adv-heading1426_c47348-e2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_c47348-e2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_c47348-e2\">Para consultar los planes disponibles, condiciones vigentes y detalles espec\u00edficos de cada modalidad, se recomienda visitar el portal oficial de Microsoft Copilot Studio.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b[data-kb-block=\"kb-adv-heading1426_0a3540-6b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b[data-kb-block=\"kb-adv-heading1426_0a3540-6b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_0a3540-6b[data-kb-block=\"kb-adv-heading1426_0a3540-6b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_0a3540-6b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_0a3540-6b\"><span class=\"ez-toc-section\" id=\"Caso_de_estudio\"><\/span><strong>Caso de estudio&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9, .wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9[data-kb-block=\"kb-adv-heading1426_b026db-f9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9[data-kb-block=\"kb-adv-heading1426_b026db-f9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_b026db-f9[data-kb-block=\"kb-adv-heading1426_b026db-f9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_b026db-f9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_b026db-f9\">Una consultora de servicios financieros en Chile adopt\u00f3 Copilot Studio para automatizar consultas internas de empleados. Su agente de IA responde preguntas sobre pol\u00edticas de RR. HH., vacaciones y procedimientos de gastos.<br>En tres semanas redujo en 50 % las consultas a correo interno y mejor\u00f3 la satisfacci\u00f3n del equipo.<br>El proyecto fue implementado por un analista sin experiencia en programaci\u00f3n gracias al constructor visual y a las integraciones con SharePoint y Teams.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Microsoft 365 Copilot | Copilot Studio agent builder\" width=\"720\" height=\"405\" src=\"https:\/\/www.youtube.com\/embed\/uo-vCFL96yQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84, .wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84[data-kb-block=\"kb-adv-heading1426_0550ca-84\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84[data-kb-block=\"kb-adv-heading1426_0550ca-84\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_0550ca-84[data-kb-block=\"kb-adv-heading1426_0550ca-84\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_0550ca-84 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_0550ca-84\"><span class=\"ez-toc-section\" id=\"Herramienta_vs_Alternativas\"><\/span><strong>Herramienta vs Alternativas<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Copilot Studio vs OpenAI GPTs:<\/strong> Copilot Studio prioriza la integraci\u00f3n con Microsoft 365 y la seguridad empresarial, mientras que <a href=\"https:\/\/agentaya.com\/es\/ai-review\/openai\/\" data-type=\"ai_tool\" data-id=\"1419\">OpenAI GPTs<\/a> ofrece mayor flexibilidad para creadores independientes, pero sin gobernanza ni soporte corporativo. En sus planes individuales y Business carece de gobernanza avanzada, aunque el plan Enterprise (orientado a grandes organizaciones) s\u00ed incluye controles corporativos comparables.<\/li>\n\n\n\n<li><strong>Copilot Studio vs Google Dialogflow:<\/strong> Dialogflow tiene excelente NLU y soporte multicanal, pero requiere m\u00e1s conocimientos t\u00e9cnicos y no est\u00e1 tan integrado a entornos empresariales. Est\u00e1 profundamente integrado con Google Cloud y Workspace, aunque carece de conectores nativos para el ecosistema Microsoft.<\/li>\n\n\n\n<li><strong>Copilot Studio vs IBM Watson Assistant:<\/strong> Watson es potente pero m\u00e1s complejo y costoso de implementar; Copilot Studio es m\u00e1s accesible para pymes y se configura m\u00e1s r\u00e1pido. Watson se destaca en industrias altamente reguladas gracias a sus capacidades avanzadas de gobernanza de IA.<\/li>\n<\/ul>\n\n\n<style>.kb-row-layout-id1426_5e3142-c7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1426_5e3142-c7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1426_5e3142-c7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1426_5e3142-c7 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1426_5e3142-c7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1426_5e3142-c7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1426_5e3142-c7 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1426_b757d6-44 > .kt-inside-inner-col,.kadence-column1426_b757d6-44 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1426_b757d6-44 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1426_b757d6-44 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1426_b757d6-44 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1426_b757d6-44 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1426_b757d6-44{position:relative;}@media all and (max-width: 1024px){.kadence-column1426_b757d6-44 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1426_b757d6-44 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1426_b757d6-44\"><div class=\"kt-inside-inner-col\">\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42, .wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42[data-kb-block=\"kb-adv-heading1426_fa4ebb-42\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42[data-kb-block=\"kb-adv-heading1426_fa4ebb-42\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_fa4ebb-42[data-kb-block=\"kb-adv-heading1426_fa4ebb-42\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1426_fa4ebb-42 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_fa4ebb-42\"><span class=\"ez-toc-section\" id=\"Preguntas_frecuentes\"><\/span><strong>Preguntas frecuentes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07, .wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07[data-kb-block=\"kb-adv-heading1426_059b81-07\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07[data-kb-block=\"kb-adv-heading1426_059b81-07\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_059b81-07[data-kb-block=\"kb-adv-heading1426_059b81-07\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_059b81-07 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_059b81-07\"><strong>\u00bfEs Copilot Studio mejor que OpenAI GPTs?<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d, .wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d[data-kb-block=\"kb-adv-heading1426_cb58ef-6d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d[data-kb-block=\"kb-adv-heading1426_cb58ef-6d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_cb58ef-6d[data-kb-block=\"kb-adv-heading1426_cb58ef-6d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_cb58ef-6d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_cb58ef-6d\">Copilot Studio est\u00e1 dise\u00f1ado para el entorno empresarial de Microsoft, con integraciones nativas con Teams, SharePoint y Dynamics 365. Es m\u00e1s robusto para flujos internos corporativos, mientras que OpenAI GPTs ofrece mayor flexibilidad y rapidez para crear agentes personalizados en tareas diversas.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba, .wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba[data-kb-block=\"kb-adv-heading1426_b9ea96-ba\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba[data-kb-block=\"kb-adv-heading1426_b9ea96-ba\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_b9ea96-ba[data-kb-block=\"kb-adv-heading1426_b9ea96-ba\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_b9ea96-ba wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_b9ea96-ba\"><strong>\u00bfCu\u00e1nto cuesta Microsoft Copilot Studio?<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67, .wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67[data-kb-block=\"kb-adv-heading1426_9e4291-67\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67[data-kb-block=\"kb-adv-heading1426_9e4291-67\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_9e4291-67[data-kb-block=\"kb-adv-heading1426_9e4291-67\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_9e4291-67 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_9e4291-67\">Copilot Studio utiliza un modelo de suscripci\u00f3n mensual basado en capacidad de mensajes. Los planes son escalables y garantizan rendimiento y seguridad a nivel empresarial. Para conocer precios y detalles actualizados, se recomienda visitar el sitio oficial de Microsoft Copilot Studio.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3, .wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3[data-kb-block=\"kb-adv-heading1426_c97480-c3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3[data-kb-block=\"kb-adv-heading1426_c97480-c3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_c97480-c3[data-kb-block=\"kb-adv-heading1426_c97480-c3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1426_c97480-c3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_c97480-c3\"><strong>\u00bfFunciona Copilot Studio para peque\u00f1as empresas?<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c, .wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c[data-kb-block=\"kb-adv-heading1426_b33d28-1c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c[data-kb-block=\"kb-adv-heading1426_b33d28-1c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1426_b33d28-1c[data-kb-block=\"kb-adv-heading1426_b33d28-1c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1426_b33d28-1c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1426_b33d28-1c\">S\u00ed, especialmente para pymes ya integradas en el ecosistema Microsoft 365, donde la implementaci\u00f3n es inmediata y rentable. Para empresas sin infraestructura Microsoft, puede existir una curva de aprendizaje inicial o preferencia por soluciones m\u00e1s simples.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Copilot Studio: la plataforma low-code para agentes de IA empresariales Microsoft Copilot Studio es una plataforma low-code\/no-code que permite a las empresas crear sus propios agentes de IA. Con una interfaz visual tipo drag and drop y capacidades impulsadas por Azure OpenAI Service, combina comprensi\u00f3n del lenguaje natural, l\u00f3gica condicional y conectividad con los&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"ai_category":[60],"ai_tag":[56],"class_list":["post-1426","ai_tool","type-ai_tool","status-publish","hentry","ai_category-ai-for-chatbots","ai_tag-paid-subscriptions"],"acf":[],"_links":{"self":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tool\/1426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tool"}],"about":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/types\/ai_tool"}],"wp:attachment":[{"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/media?parent=1426"}],"wp:term":[{"taxonomy":"ai_category","embeddable":true,"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_category?post=1426"},{"taxonomy":"ai_tag","embeddable":true,"href":"https:\/\/agentaya.com\/es\/wp-json\/wp\/v2\/ai_tag?post=1426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}