The Best AI Powered CRM Tools
AI-powered CRM tools use artificial intelligence to help businesses manage customer relationships more efficiently. Instead of relying solely on manual data entry or static dashboards, these platforms can analyse interactions, predict behaviour, and automate follow-ups – saving time while improving customer satisfaction. The best AI CRMs combine automation, analytics, and personalisation to give teams a smarter way to sell and support clients.
| Rank | Tool | Price | Score | Visit |
|---|---|---|---|---|
| #1 |
 Bitrix24 Review
Bitrix24 is a comprehensive platform that combines CRM, marketing automation, project and task management, collaboration, an omni-channel Contact Center, and a website/store builder; all integrated.
|
Free plan | 4.5 | |
| #2 |
 Hubspot CRM Review
HubSpot CRM is a comprehensive platform for centralising contacts, companies, deals, and commercial communications, with Marketing, Sales, Service, Content, Data, and Commerce Hubs all in the same suite.
|
Free plan | 4.4 | |
| #3 |
 Zoho CRM
Zoho CRM is a comprehensive Customer Relationship Management platform. It brings together lead capture, opportunity management, commercial automation, data analytics, and collaboration in a single environment.
|
from €14/mo | 4.4 | |
| #4 |
 Freshsales Review
Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales CRM.
|
from €9/mo | 4.3 | |
| #5 |
 Salesforce CRM
Short tagline (per-language)
|
from $25/mo | 4.3 |
Why AI CRM Tools Matter for SMEs
For small and medium-sized businesses, keeping track of every lead and customer interaction can be challenging. Budgets are limited, teams are small, and time is precious. AI-powered CRMs help solve this by automating repetitive tasks like data entry, email scheduling, and lead scoring. They give business owners clearer visibility into their pipeline and customer needs, all without needing a large sales department.
How to Choose the Best AI CRM Tool
When evaluating your options, look for tools that combine ease of use with practical automation. Does the system integrate with your existing email or marketing platforms? Can it generate insights or recommendations automatically? Does it scale as your team grows? The best AI CRMs should save time, improve accuracy, and give your business a clearer picture of every customer relationship.
Explore the Best AI Tools for CRM
On this page, you’ll find our curated selection of the best AI-powered CRM tools. Each review covers key features, benefits, limitations, and ideal use cases helping you compare options and find the right solution for your business.he best AI tools for graphic design. Each review highlights strengths, limitations, and use cases so you can compare and find the right fit for your business.